L2 Application Support Engineer České Budějovice

Aktualizováno:

4. 5. 2021

Lokalita pracoviště:

České Budějovice

Značka:

MP 29393

Firma:

MANPOWER, s.r.o.

Požadavky

Why is it great to join us? We give career opportunities to people with the potential to grow and who are willing to absorb and implement technological innovations on daily basis.
Explore the future with us now!


We provide career opportunities and stable employment in the international project from the energy industry, where YOU can get a chance to use your IT skills and English language, be a part of prominent and world-famous brands, acquire and upgrade IT skills.
Location: České Budějovice

CANDIDATE PROFILE:

Proven years of experience in the business application support
ITIL Process knowledge - basic understanding
L2 Support experience with the ability to understand the customer issue and articulate the same.
Composed Business communications
Basic troubleshooting skills on Windows/Unix/DB/Applications issues
Czech speaking is a must. Average English speaking skills are required to communicate with teams outside of the Czech Republic.

Náplň práce

As L2 Application Support Engineer, you will be responsible for:


Be assigned for one future-oriented, long-lasting, and eminent client - The energy field
Be responsible for a technical/administrative troubleshooting of the assigned huge Business Applications - applications for processing of energy commodities (gas, coal, water,..)
Be a coordinator and active participant in the communication via phone, emails, chats, ticketing tool with the client, professional technicians,..
Resolving L2 issues and escalating them from L2 to L3 team
Be a ‘right hand’ of the team leaders, assist with reporting

Nabízíme

We can offer:

Monthly wage around 40 000 – 50 000 CZK
Long-term and stable cooperation; full-time agreement
Financial appraisal for referring your friends and acquaintances;
Classical business working hours
Meal vouchers (a contactless plastic card);
Multisport card with a financial contribution
Organized training sessions during the first weeks and further upskilling courses (online, with our experts);
Notebook and mobile phone with privileged tariff
25 days of a paid leave;
Contribution for Public transport ticket
Odpovědět na nabídku

Název firmy

MANPOWER, s.r.o.

Kontaktní osoba:
Michaela Kotýnková
Tel: +420 725 597 101
E-mail: zaslat e-mail s životopisem

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